Privacy Policy
Privacy Policy
Effective Date: (01-01-2025)
Sakthi AV Tronics (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with:
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EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679)
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Information Technology Act, 2000 (India) and
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make purchases from:
🌐 https://www.sakthiavtronics.in
1. Who We Are (Data Controller)
Business Name: Sakthi AV Tronics
Website: https://www.sakthiavtronics.in
Email: info@sakthiavtronics.in
Location: Chennai, Tamil Nadu, India
For GDPR purposes, Sakthi AV Tronics is the Data Controller of your personal data.
2. Personal Data We Collect
We collect personal data only when necessary and lawfully.
a) Information You Provide
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Name
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Email address
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Phone number
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Billing & shipping address
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Company name (if applicable)
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Order and enquiry details
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Account login information
b) Automatically Collected Data
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IP address
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Browser type & version
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Device information
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Pages visited and time spent
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Cookies and usage data
c) Sensitive Personal Data (India IT Rules)
We do not store sensitive personal data such as:
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Credit/debit card numbers
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CVV
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Net banking passwords
Payments are securely processed by third-party payment gateways.
3. Legal Basis for Processing (GDPR – Article 6)
We process personal data based on one or more of the following lawful bases:
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Consent – when you submit forms, comments, or opt-in
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Contractual necessity – to process orders and deliver products
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Legal obligation – tax, accounting, and regulatory compliance
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Legitimate interests – fraud prevention, security, service improvement
4. Use of Your Information
Your information is used to:
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Process and deliver orders
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Communicate order status and support
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Manage user accounts
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Improve website performance and security
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Comply with legal obligations
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Prevent fraud and abuse
5. Cookies & Tracking Technologies
We use cookies in compliance with GDPR & Indian IT laws.
Cookies help us:
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Remember login sessions
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Save user preferences
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Enable shopping cart functionality
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Analyze website traffic
You may control or disable cookies via your browser settings.
6. Comments & Gravatar
When visitors leave comments:
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We collect the data shown in the comments form
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IP address and browser user agent are collected for spam protection
An anonymized hash of your email may be shared with Gravatar.
Gravatar Privacy Policy: https://automattic.com/privacy/
7. Embedded Content from Third Parties
Our website may contain embedded content (videos, images, articles).
These third-party websites may:
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Collect data
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Use cookies
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Track interactions
We are not responsible for the privacy practices of third-party websites.
8. Sharing of Personal Data
We do not sell or rent your personal data.
Your data may be shared only with:
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Payment gateway providers
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Shipping & logistics partners
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IT & hosting service providers
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Government authorities (when legally required)
All third parties are contractually obligated to protect your data.
9. International Data Transfers (GDPR)
Some service providers (e.g., hosting, analytics, email services) may process data outside India or the EU.
In such cases, we ensure:
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Adequate data protection safeguards
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GDPR-compliant contractual clauses
10. Data Retention
We retain personal data only as long as necessary:
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Comments & metadata: Indefinitely (unless removed)
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User accounts: Until account deletion
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Order & invoice data: As required by Indian tax & legal laws
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Marketing data: Until consent is withdrawn
11. Your Rights (GDPR + Indian IT Rules)
You have the right to:
Under GDPR:
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Access your personal data
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Rectify inaccurate data
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Erase personal data (“Right to be Forgotten”)
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Restrict or object to processing
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Data portability
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Withdraw consent at any time
Under Indian IT Act:
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Review personal information
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Request correction or deletion
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Withdraw consent in writing
Requests can be sent to:
📧 info@sakthiavtronics.in
We will respond within 30 days.
12. Data Security Measures
We implement reasonable security practices including:
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SSL encryption
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Secure servers
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Limited access controls
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Regular security updates
However, no online system is completely secure.
13. Children’s Data
Our website is not intended for children under 18 years.
We do not knowingly collect personal data from minors.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
15. Contact & Grievance Officer (India IT Act)
For privacy concerns or grievances:
Grievance Officer:
Sakthi AV Tronics
📧 Email: info@sakthiavtronics.in
📍 Chennai, Tamil Nadu, India
